Privacy Policy

Welcome to The Table Counselling and Psychotherapy. Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website or engage with our counselling services.

The Table Counselling and Psychotherapy is a private counselling practice operated by Jennifer Satish, a registered member of the British Association for Counselling and Psychotherapy (MBACP). We are based in the UK and comply with the UK General Data Protection Regulation (UK GDPR) and guidance from the Information Commissioner’s Office (ICO).

We may collect the following personal data:

Contact Information: Name, email address, phone number (via contact forms or booking)
Website Usage Data: IP address, browser type, pages visited (via cookies or analytics)
Therapy-Related Information: If you become a client, we may collect health-related data, session notes, and relevant background information

We use your data to:

Respond to enquiries and manage bookings
Provide counselling services
Maintain secure clinical records
Improve website functionality and user experience
Comply with legal and ethical obligations

We process your data under the following lawful bases:

Consent: When you submit a contact form or opt in to communications
Contract: To deliver counselling services
Legal Obligation: For safeguarding and record-keeping
Legitimate Interests: To operate and improve our practice

We take data protection seriously. Your information is stored securely and accessed only when necessary. We use encrypted systems and follow strict confidentiality protocols.

We do not share your personal data with third parties unless:

You give explicit consent
There is a legal requirement (e.g. safeguarding or court order)
There is a serious risk of harm to you or others

Client records are retained for 5 years after therapy ends (or until age 25 for under-18s), in line with BACP and ICO guidance. Website data (e.g. analytics) is retained only as long as necessary.

Our website may use cookies to enhance user experience and monitor site performance. You can manage cookie preferences through your browser settings.

Your Rights

You have the right to:

Access your personal data
Request correction or deletion
Withdraw consent at any time
Object to processing
Lodge a complaint with the ICO: https://ico.org.uk

If you have questions about this policy or your data, please contact:

Jennifer Satish at The Table Counselling and Psychotherapy

Email: [your@email.com]

Privacy Policy

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